Recent Question/Assignment

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Assessment Weight: 50 total marks
• All questions must be answered by using the answer boxes provided in this paper.
• Completed answers must be submitted to Blackboard by the published due date and time.
Submission instructions are at the end of this paper.
This assessment consists of six (6) questions and is designed to assess your level of knowledge of the key topics covered in this unit

Question 1 ( 10 marks)
Compare and contrast centralised, decentralised, and distributed IT architectures. Which do you think is most appropriate for ERP and why?
ANSWER: ** Answer box will enlarge as you type
Question 2 (10 marks)
The PMO is perhaps the single most important group as it relates to the success of an ERP implementation. Describe the role and components of the PMO and why it is critical to the success of the project?
Question 3 (10 marks)
Discuss any five benefits of Service Oriented Architecture over the traditional three-tier architectures?
Case Study
Enterprise resource planning (ERP) systems are premised on the benefits associated with integrating business processes and the enabling of information systems across organisations.
AB Electronics has recently become a global player in the development of innovative electronic equipment including smart phones, TVs, fridges, dishwashers, and other white goods. They operate in Business-to-Business (B2B) as well as Business-to-Consumer (B2C) areas and as such have specific requirements to maintain these business relationships. The business has experienced significant growth and operates factories in China, Japan and Malaysia. However, the location specific systems is making top-level reporting on the movement of goods difficult to optimise.
Management has noticed a significant reduction in time it is taking goods to be manufactured, shipped and sold. They believe this is due to inadequate visibility and maintenance of stock levels and inventory as well as location specific systems. Customers are become disengaged and satisfaction levels have been dropping. A recent survey pointed to the need for a system to track and provide warranty services. At the moment they are struggling to track and monitor all of these things.
Question 4 (6 marks)
What modules of the ERP system would you recommend and why should AB Electronics implement them? To maintain inventory what would be the solution that an EPR system could provide to AB Electronics?
Question 5 (6 marks)
Explain the three challenges and issues associated with the implementation of ERP (Enterprise Resource Planning) systems in AB Electronics. How might these be overcome?
Question 6 (8 marks)
Customer warranty and satisfaction is a substantial key aspect for any business to survey. How can an ERP system provide a solution for this?
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