Recent Question/Assignment

BSBWHS302 - Apply Knowledge of WHS Legislation in the Workplace
& BSBWRT301- Write Simple Document
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Observation/Demonstration Checklist For reference only: Your trainer will complete this Observation Checklist on Moodle
Student Name
Trainer/Assessor Date
Unit code and name BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBWRT301 Write simple documents
The student is able to demonstrate competency by: Yes No Comment
Identifying non-compliances with WHS legislation
Following accepted communication practices and feedback from others
Communicating WHS legislative information to others
modelling open and respectful communications
Using listening and questioning skills to seek additional information or confirmation of task completion
The candidate’s performance was: Satisfactory Not satisfactory
Overall feedback to candidate:
Student Signature Assessor Signature Click here to enter text.
BSBWHS302 Apply knowledge of WHS legislation in the workplace
TASK 1. Short Answer Questions & Observation Checklist
Activity 1: Determine the legal framework
1. Who is the WHS regulator in your State or Territory? Provide their website address.
2. Provide at least three (3) types of legislation that relate to your workplace (or any other workplace of yourchoice) and provide a brief explanation of each. An example is given for you.
Dangerous Goods Act - Relates to substance that have the potential to harm people, property and the environment (corrosives, explosives, flammables, oxidising, spontaneous combustible, toxic, water reactive).
3. Complete the relationship diagram below by providing the aim of the WHS Act, regulations, codes of practice and guidance notes/materials. Access the website of Safe Work Australia - Model WHS Laws for a description.
4. Samuel works as an operator at an electronics company that manufactures equipment for a local carcompany. One machine produces a loud noise that has the potential to cause hearing loss.
a. Refer to the current Model Work Health and Safety Regulations and locate the section relevant to noise. Document the section number within the regulations.

b. Locate the code of practice section on the Safe Work Australia website. Find the code of practice that deals with noise and noise reduction. Record the name of the code of practice and the web link where it can be accessed.

7. Write the meanings for the acronyms associated with WHS in the table below.
8. Organisations have a legal obligation and a duty of care to train workers for a safe workplace. List four (4) WHS related training courses you may be required to attend.

Activity 2: Discuss consequences of non-compliance and demonstrate skills. (Observation Checklist)
You will be working in pairs to discuss the consequences of non-compliance in the workplace according to WHS legislation. Once you have discussed each question with your classmate, provide your own individual responses in the spaces provided.
Your trainer/assessor will be observing your ability to:
? Identify non-compliance and consider the actions of others
? Communicate WHS information using appropriate language
? Use listening and questioning skills to clarify and confirm understanding of each workplace situation.
9. What are the consequences of non-compliance of WHS in your workplace.

a. What types of non-compliance would you report on and who would you report to? Provide an example.

10. Consider the situations listed below and identify whether each organisation is compliant or non-compliant with WHS Acts and regulations. Give a reason for your response.
a. A worker slips on a spilt coffee in the café. The HSR provides first aid promptly, records the incident in the record book, reports the situation at the staff meeting and asks people for their advice on eliminating such risk in the future.

b. A new worker is told, “there is no time for a proper induction but we’ll train you on the go when the need arises. You are always free to ask us questions.”

c. A worker notifies the HSR that the photocopier appears to be faulty and is starting to overheat. The HSR places a notice on the machine and sends an email to everyone informing them not to use the copier.

d. Turnkeys Construction Company supplies hard hats and safety vests for workers but are not supplied to visitors on construction sites.

Activity 3 - Contribute to activity that reflects WHS legislative requirements
11. What can a worker assisting a WHS specialist do to contribute to monitoring WHS compliance?

12. List three (3) ways you can contribute to ensuring work is carried out safely in your workplace.

13. List at least four (4) things that should be checked to identify non-compliance.

14. In a paragraph, explain why you need to know and understand your specific WHS responsibilities andaccountabilities.
Activity 4 - Keep up-to-date with legislation
15. You have been asked by your supervisor to find some material on manual handling.
Using the internet, search for a manual-handing poster or manual-handling signage suitable for an office workplace.
a. Copy and paste your poster image into the space below. Don’t forget to include a link to the website where you found your poster image.

b. List locations in an office workplace where you could display the posters and/or signage.

16. Name at least three (3) current sources of WHS information you could access for your industry or workplace. Explain the types of information they each provide.
17. Why should you use a number of strategies to communicate WHS information to others in the workplace?

18. List at least three (3) ways you can continue to learn about WHS legislation.

TASK 2 – Case Study
Activity 1- Video meeting
HSC members of ILSC College have recorded a WHS meeting. The meeting is to identify potential risks and resolve non-compliance issues. You will be recording the minutes of the meeting. The agenda below outlines topics of the meeting.
To complete activity 1 & 2:
[Microsoft review instructions]
1. Download the Meeting Minutes Template from Moodle and save as Minutes draft copy.
2. Watch the ILSC meeting video in Moodle- Assessment tab for this unit and take notes.
3. Create a “draft copy” document and proofread using review, to track changes and comments. Check the minutes for suitability and readability including grammar, spelling, sequencing and structure. Upload your draft copy to Moodle.
4. Create a final copy of the minutes (with any changes from your review) and upload to Moodle. (both documents must be submitted)
5. Complete Activity 2 on P15.
WHS Meeting agenda
? Date: 10th March 20XX
? Time: 2:30pm
? Location: ILSC College
No. Agenda topics
1 Apologies
2 Business arising from previous meeting
3 Fire Drill
4 Assembly point confusion
5 Office lights
6 Next meeting
Activity 2 – Compliance and legal obligations
Provide responses below using information from the ILSC meeting and your knowledge of Work, Health and
Safety legislation. You can access information on WHS model laws from
(a) The model legislation, regulations & codes of practice covering the issues raised in the meeting.
(b) Types of documentation & sources of information used to deal with WHS issues. (e.g. policy & procedures)
(c) Appointed HSRs and duty holders and their roles.
(d) Consequences of noncompliance of WHS legislation on the college.
(e) Types of information & training that should be offered? To whom?
(f) How to monitor WHS compliance, risks and hazards.
(g) Refer issues of noncompliance to whom?
(h) Methods of distributing & communicating outcomes of the WHS meeting to others.
(i) Who would require a copy of the meeting minutes? What procedure would you follow to store the document file?
BSBWRT301 Write simple documents
TASK 1: Short answer questions and exercises
Activity 1. Plan, draft and review documents
1.Complete the diagram below to show factors you need to consider when planning a document.

2. When writing documents such as business letters, memos, emails or reports what are the seven (7) basic rules?
a. Why is knowing the purpose of the document important?

b. List six (6) purposes a document can have.

4. Explain the importance of knowing your audience when writing a document.

Format is the standard business style and involves the following elements. Label the diagram below. a.

b. When referring to people in your document what two (2) things should you remember to do?

c. Create a list of at least six (6) tips for writing standard business letters.

d. List Four (4) ways to include or refer to additional material in a letter.

Block letter
a. Label the standard elements of this standard business letter.
GreenLeaf Events Co.
GreenLeaf would like to invite you to the premier fundraiser for the Botanic Gardens, located on the edge of the
Brisbane River. It’s not your typical fundraiser; this lively evening of music, food and fashion, offers something for everyone.
We will also unveil a special partnership with Aria restaurant, a cutting-edge farm-to-table style restaurant in the hustle and bustle of downtown Brisbane. Aria will be adding a special “Garden Cocktail” featuring ingredients from the Botanic Garden, and GreenLeaf guests will be the first to get a taste of the action.
As a token of our appreciation, I have enclosed two tickets for you to bring a friend. I look forward to meeting you in
person and thanking you personally for your support of our
Kind regards
Greetings and sign-offs
a. Fill in the table below. Choose the correct title, salutation and sign-off used in formal writing.
Salutation description Salutation, title and name
to an unfamiliar male, Peter Smith example:
Dear Mr. Peter Smith or Dear Mr. Smith
to an unfamiliar female, Sally Smith
to an unfamiliar married female, Ji Su Ahn
to Doctor Pedro Silva
to a familiar woman, Rami Ayman
Unknown male
Unknown person male or female
to an unknown person
Sign-off description Sign-off type
Unfamiliar person, professional and formal tone. example:
Yours faithfully
Unfamiliar person, professional and formal tone for customers and clients.
A formal friendly tone.
Extending a warm and friendly tone.
Memoranda (memos)
a. Provide at least four (4) reasons for sending memos.

b. What should you consider about your audience when writing memos?

7. List six (6) reasons why you would choose to use email as a form of communication.

a. List the standard elements of an email.
b. What is the rule when sending large files by email?

c. What is inappropriate use of email in the workplace?

8. List the three (3) Australian federal and state or territory laws organisations are required to comply with,when writing documents.
Meeting documents
9. What is a meeting Agenda and what is its purpose?

a. What are Meeting Minutes and how are key points communicated?

Activity 2. Writing Considerations
1. How can the content of a document be visually structured? List at least six (6) ways.

2. There are two elements of communication to consider when planning a document:
The Method which relates to:
The Means which relates to:
3. What are the three levels of formality, also known as style of writing?

4. Why is tone important in business writing?

5. Change each sentence below using passive and active language.
Passive: The report was written by Mr. Brian Adams.
(a) Active:
Passive: The annual report was discussed by management.
(b) Active:
Active: Our city branch sent the material you ordered.
(c) Passive:
6. Explain the different methods of proofreading a document.

7. Re-write the memo below and make 18 corrections to spelling and grammar, punctuation, formatting, sequencing, style and tone errors.
To: All staff
CC: Ms. John Smith
From: Office Manager
Date: 24 July 2017
Subject: Car Park
Dearest you all
If you need to know anything more, just give me a ring later if you like. OK
The car park surfacing is finished but because the door is broken we can’t use the park. This may effect the time you start work.
Does this upset any meeting plans. If you thought this is the case please let you’re manager no. We do understanding this is a convenience and do apologise. We hope accessing to the car park will be available by Friday.
Regardless Leslie
TASK 2: Case Study
You work for Greenleaf Events Co., a production company that produces special events such as street fairs, farmer's markets and music festivals. The company has built their reputation on trust and confidence keeping promises to customers.
“We love our clients, our staff, our customers, our community and most of all our vendors. We are a family”.
Company address
GreenLeaf Events Co.
2 Barkly Street
Company policies & Style Guide
Communicate effectively and transparently – Correspondence such as letters, emails, memos and other methods of communication should be direct and to the point. Use correct spelling and grammar and leave contact information for the customer and company information such as full name, address, phone, fax, website URL, and other vital information.
Be responsive – Return calls and answer emails promptly, letting the customer know their importance to you and GreenLeaf.
Be sensitive to privacy – With the problem of identity theft and hacking, be aware of the sensitive nature of the personal information you handle.
Style Guide – All written correspondence must have company logo and follow business writing conventions and standards elements. Font: Arial 12Pt
Storage – File all correspondence in company “information management system” according to file name, date, status and version control (where appropriate).
Tony Russo who resides at 3 Oberon Street Morningside, Qld 4170, is a regular stall holder of GreenLeaf farmers market. On 23rd May 20XX the market was washed out due to a very heavy storm and some stall holders sustained damage to their fresh produce and pergola. Tony has contacted GreenLeaf to ask for a refund of the $250 stall holder fee.
Your manager, Steve Wright, has given you permission to send a cheque to Tony for the full refund amount. You must first contact Maria from the accounts department to write the cheque.
To fulfil the communication needs in the scenario, you will be writing two (2) documents. Consider the purpose for your communication and choose the most suitable method and means i.e.
? Letter
? Email
? Memo
You will need to consider the style & tone of your writing as well as structure and readability.
Using the ‘letter/email/memo templates’ document available in Moodle – Unit resources, select two (2) of these templates (delete the template you don’t need) to create your documents. N.B. You will save both documents into one file.
Follow these steps:
1. Plan your documents:
o complete the planning section of the table below, for each document.
o create a draft copy of your two chosen documents from the template (as above) o Save the draft copy using an appropriate file name.
2. Review your draft copies: o open each draft copy document in Review mode. o proofread by making corrections using “Track Changes” and “Comments”. o insert a “DRAFT” watermark and save.
o Complete the “DRAFT COPY CHECKLIST” checklist below o UPLOAD the draft copy to Moodle
3. Finalise your documents: o Make any final changes required then “Accept Changes” and save this file as your final document. o UPLOAD the finalised copy to Moodle
Complete the table & checklist for each document.
Purpose of document.
Method of communication & key points.
Means of communication.
Organisational requirements.
Any additional material included.
Copy of document to be filed, how & where?
DRAFT COPY CHECKLIST (check your document and type YES/NO into the following fields)
Suitability of tone, audience, purpose, format and style
Readability, grammar, spelling, and sentence and paragraph
Sequencing and structure
Addressed to and sent to correct person.

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